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Terms and Conditions


Terms of service or use are contracts entered into between the user and the website owner or operator.  These terms invariably stipulate that use of the particular website constitutes acceptance of the terms of service and use.

These terms may comprise a number of matters, such as account password and cookies policy, privacy policy, user conduct and banning policy, indemnities and disclaimers of warranties, limitation of liability, and intellectual property rights.

Gift Voucher are not returnable after purchase (except as required by law)

Gift Cards are not returnable after purchase (except as required by law)
Unused amount will not be exchangeable for cash, product or transfer to accumulate as MASTERBRANDS Reward Points within the validity period.
Buyers has to bear return shipping charges.

For more information about Gift Card limitations:

1. Gift Cards
MASTERBRANDS Gift Cards are issued by MintBridge Pte Ltd. Gift Cards that are automatically added to your Balance when you “reload” your balance, has been applied to your account but not yet applied to a purchase. We may refer to your “ Balance as your “Gift Card balance”, To view your MASTERBRANDS Balance, visit your Account on Purchases are deducted from your MASTERBRANDS Balance. Any unused Balance will remain associated with your account. If a purchase exceeds your Balance, the remaining amount must be paid with another payment method.

Gift Cards may only be redeemed toward the purchase of eligible goods and services provided by and its affiliates (including redemption services provided by MintBridge Pte Ltd) on

Eligible goods and services are subject to change in our sole discretion. Redemption of Gift Cards at any affiliated property is subject to change in our sole discretion. MASTERBRANDS Gift or its affiliates ("we", "us", and "our") may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase. MASTERBRANDS Payments may process the redemption of the portion of your Balance used to purchase goods and services sold by third parties on or any affiliated property at which your Balance may be used.

2. Limitations
Your MASTERBRANDS Balance cannot be used to purchase other Gift Cards, prepaid open loop cards, or certain third-party gift cards. Gift Cards cannot be reloaded; resold; used for payment outside of or its affiliated properties; used for unauthorized advertising, marketing, sweepstakes, promotional or commercial purposes, including to facilitate the resale or shipment of goods from; redeemed for more than face value; transferred for value; redeemed for cash; returned for a cash refund (except to the extent required by law); or used in a manner otherwise prohibited by our Gift Card Restrictions and Prohibited Activities policy. No portion of your Balance may be transferred to another account. Neither your Balance nor your Gift Cards may be applied to the purchase of goods or services at any MASTERBRANDS’ affiliated property outside of Singapore.

3. Risk of Loss
The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient, or our delivery to the carrier, whichever is applicable. Gift Cards must be obtained from MASTERBRANDS or an authorized third party, and you are responsible for safeguarding your Balance or Gift Card from unauthorized use. We are not responsible if any Gift Card is lost, stolen, or destroyed, or if your Balance or any Gift Card is used without your permission. There are a variety of Gift Card scams that request payment by Gift Card. MASTERBRANDS is not responsible for, and assumes no liability to you for, any unlawful conduct or fraud by any third party associated with any Gift Card.

4. Use of Balance or any Gift Card in Violation of these Terms and Conditions
By using a Gift Card you agree to comply with these terms and conditions, and not to use a Gift Card in any manner that is misleading, deceptive, unfair, or otherwise harmful to, its affiliates, or its customers. We reserve the right, without notice to you, to void Gift Cards (including as a component of your Balance) without a refund, suspend or terminate customer accounts, suspend or terminate the ability to use our services, cancel or limit orders, and bill alternative forms of payment if we suspect that a Gift Card is obtained, used, or applied to an account (or your Balance is applied to a purchase) fraudulently, unlawfully, or otherwise in violation of these terms and conditions.

5. Limitation of Liability
To the full extent permissible by law, we make no warranties, express or implied, with respect to Gift Cards or your Balance, including without limitation, any express or implied warranty or merchantability or fitness for a particular purpose. To the full extent permissible by law, in the event a Gift Card is non-functional, your sole remedy, and our sole liability, will be the replacement of that Gift Card.

6. Disputes
Any dispute or claim relating in any way to Gift Cards or your Balance will be resolved by the dispute resolution terms in the Conditions of Use.

7. General Terms
The Conditions of Use apply. No fees apply to Gift Cards. We reserve the right to require additional verification of your identity, Gift Card or account ownership, or provision of an additional payment instrument, before you are able to apply a Gift Card to your account or your Balance to a purchase. When you purchase, receive, or apply a Gift Card to your account, or your

Balance to a purchase, you agree that the laws of Singapore, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute that may arise between you and MASTERBRANDS Gift Cards and its affiliates related to your use of a Gift Card or your Balance. We reserve the right to change these terms and conditions without notice, from time to time at our sole discretion. All terms and conditions are applicable to the extent permitted by law. If any of these terms and conditions are deemed invalid, void, or for any reason unenforceable, that unenforceable term will be deemed severable and will not affect the validity and enforceability of any remaining terms and conditions.

8. Balance Expiration
The portion of your Balance made up of Gift Cards issued after 01 November 2021 does not expire and may be applied to your account and applied to eligible purchases despite any stated expiration date. Expiration dates also do not apply for the portion of your Balance made up of any Gift Cards issued prior to 01 November 2021 in Singapore or in any other jurisdiction solely to the extent prohibited or limited by law. All other Gift Cards issued prior to 01 November 2021 and the portion of your Balance made up of those Gift Cards expire in accordance with their stated terms.